DELIVERY & EXCHANGE

-HANDMADE SHOES AND SANDALS

Delivery Policy (4-5 Days):

Thank you for shopping with www.walkstalk.com! We’re committed to providing you with a seamless shopping experience, including reliable and prompt deliveries. Please take a moment to review our delivery policy.

Delivery Timeframe:

  • We aim to deliver your order within 4-5 business days from the date of purchase.
  • Business days do not include weekends or public holidays.

Shipping Charges:

  • We offer free standard shipping on all orders.
  • Expedited shipping options are available for an additional fee.

Order Tracking:

  • You can track the status of your order by logging into your account.
  • Once your order is shipped, you will receive a confirmation email with a tracking number.

Delivery Address:

  • Please ensure that your delivery address is accurate and complete to avoid delays.

Delivery Delays:

  • In rare cases, there may be unforeseen delays due to factors beyond our control, such as weather conditions or logistical issues. We appreciate your understanding in such situations.

International Shipping:

  • We currently only offer domestic free shipping within India.
  • For international shipping, we ship worldwide with shipping charges. Please contact our customer support for assistance.

Exchange Policy (7 Days):

At WalkStalk, we want you to be completely satisfied with your fashion footwear. If for any reason you are not satisfied with your purchase, we offer a hassle-free exchange policy. Please read our exchange policy carefully.

Eligibility:

  • To be eligible for an exchange, your item must be in its original condition, unworn, and in its original packaging.
  • Exchanges must be requested within 7 days of receiving your order.

Exchange Process:

Contact our customer support team within the 7-day period to request an exchange.

Write to us through:

Email : info@walkstalk.com ; WhatsApp : 0091-9871605167

Provide your order number, the reason for the exchange, and the new item you’d like to receive.

Our customer support team will guide you through the return process and provide instructions on how to return the item.

Inspection and Approval:

  • Once we receive the returned item, it will be inspected to ensure it meets the exchange eligibility criteria.
  • If the item qualifies for an exchange, we will ship the new item to you promptly.

Note:

  • If the requested exchange item is not available, we will offer a refund for the returned item instead.
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